Trust SKILLS for Professional Services
Real time trust skills quiz
Every attendee can take it on their phone to find the skill that will move their relationships.
Live skils
demo
A real client situation from the room, played two ways: self-oriented first, then trusted.
Personal action plan
Each person leaves with their skill and one behavior to use in their next client meeting.
Why Organizers Book Scott
A demo, not a slide deck
Every talk runs a live demo on a real client situation from the room. People see the skills work on a problem they recognize
A practitioner on stage
Scott started training trust in his teams in 2010. The stories come for real client experience, and so do the skills
Built for your room
Tailored with your input, from a sales rally to a partner retreat. Same four skills, your audience's language and situations.
The Session
Stop Trying to Win the Answer. Start Winning the Question
Your best people are trying to prove they're smart. Their clients are waiting for someone to prove they understand.
Smart professionals lose trust by trying to look smart. They answer too fast, listen to reload, and pitch before the client feels understood.
In this interactive keynote, every attendee takes the trust skills quiz on their phone and finds the skill that will move their client relationships most. Then Scott runs a live demo on a real client situation from the room, playing the conversation the self-oriented way and then the trusted way.
Everyone leaves knowing their growth skill and one thing to do differently in their next client meeting. Built for people who know they're smart and want to be even better.
0-8 Min
The math
The most expensive mistake of Scott's career, and why everything you bring gets divided by how much the conversation is about you.
8-14 Min
The trust quiz, live
Every attendeed can find their growth skill in real time using their phone. From here on in they are listening to learn.
14-26 Min
The demo
A volunteer's real client situation, played self-oriented first, then compared to a trust building approach.
26-40 Min
The four skills
A story, the behaviour, and one line to take away for each skill.
40-45 Min
The action plan
Each person leaves with their skills and one behaviour for their next client meeting.
Tell Me About your Event
Let's talk. Let me know the date/dates you need and any other details about your event and I will reply right away with a customized proposal.
Or email me directly: scott@thewtq.com