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<loc>https://www.rscottarmstrong.com/post/ask-before-tell-a-trust-skill-in-the-wild</loc>
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<image:title>Ask Before Tell (ABT) Key Trust Skill</image:title>
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<loc>https://www.rscottarmstrong.com/post/the-20-percent-question</loc>
<lastmod>2026-08-08</lastmod>
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<image:title>What would you do if I increased the budget by 20 percent?  A trust skills story.</image:title>
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<loc>https://www.rscottarmstrong.com/post/becoming-preferred-and-earning-trust-are-two-sides-of-the-same-professional-coin</loc>
<lastmod>2026-08-11</lastmod>
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<lastmod>2026-09-15</lastmod>
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<image:title>Text graphic on warm paper background reading &quot;Rainmaking is a partner skill. Realization is a manager skill.&quot; with a red rule between the lines. Win The Question, Trust Math.</image:title>
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<loc>https://www.rscottarmstrong.com/post/inside-the-room-trust-training-with-an-investment-banking-team</loc>
<lastmod>2026-06-15</lastmod>
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<lastmod>2026-07-13</lastmod>
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<image:title>Team offsite agenda with an empty 120 min slot for a Team Development session</image:title>
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<lastmod>2026-09-08</lastmod>
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<image:title>A team day agenda with icebreaker, escape room, lunch, and trivia checked off; &quot;practice a real client conversation&quot; left unchecked.</image:title>
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<loc>https://www.rscottarmstrong.com/post/trust-is-won-when-things-go-wrong</loc>
<lastmod>2026-06-25</lastmod>
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<image:title>List of the four Win The Question trust skills: Ask, Don&apos;t Answer; Listen to Learn; Trust Framing; and Moments of Trust, highlighted in red.</image:title>
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<loc>https://www.rscottarmstrong.com/post/trust-skills-audit-too-much-about-me-sir</loc>
<lastmod>2026-08-03</lastmod>
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<lastmod>2026-08-28</lastmod>
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<image:title>New promotion to partner to do list including business development training</image:title>
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<loc>https://www.rscottarmstrong.com/post/why-smart-people-are-so-bad-at-discovery</loc>
<lastmod>2026-09-15</lastmod>
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<image:title>Title &quot;Why Smart People Are So Bad at Discovery&quot; in bold serif type on a warm paper background, above a row of thirteen gray exclamation marks ending in one dark red question mark.</image:title>
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<lastmod>2026-08-08</lastmod>
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<loc>https://www.rscottarmstrong.com/post/the-trust-effect-on-professional-services-margins</loc>
<lastmod>2026-07-20</lastmod>
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<image:title>Who drives client loyalty graph 53% the professional 19% the firm&apos;s brand</image:title>
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<loc>https://www.rscottarmstrong.com/post/conversational-narcissism-trust</loc>
<lastmod>2026-08-27</lastmod>
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<lastmod>2026-08-28</lastmod>
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<lastmod>2026-06-18</lastmod>
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<loc>https://www.rscottarmstrong.com/post/trust-framing-how-to-help-a-client-be-smarter</loc>
<lastmod>2026-07-03</lastmod>
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<loc>https://www.rscottarmstrong.com/post/listen-to-learn-slow-down-and-hear-something-you-don-t-know</loc>
<lastmod>2026-08-10</lastmod>
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<lastmod>2026-08-08</lastmod>
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